Fix COM Surrogate has stopped working in Windows 10

Public Post Tips & Tricks

Some users have reported that they encounter error “COM Surrogate has stopped working” on their Windows 10 PC when trying to print or browse folders containing Media files (Video / Images). Com surrogate is another name for dllhost.exe process and you really do not worry as their is a fix for this error.

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Method 1 – Add dllhost.exe to the Data Execution Prevention Exception

1 – Press Windows key and R Key together on your keyboard to Open RUN command box.

2 – Now, write control and hit enter.

3 – Now, View by Small Icons.

4 – Now, Click on System

5 – Click on Advanced system settings from the left menu pane.

6 – Now, click on Settings under performance section.

7 – Select Data Execution Prevention Tab

8 – Now, Turn on DEP for all programs and services except those I select:

9 – Next, Click on Add..

Now, the next step differs for 32 Bit or 64 Bit Version.

To check if you have 32 or 64 Bit , just do this.

  • Press Windows key and R key together.
  • Write msinfo32 and hit enter.
  • Now, System Type will tell you it is a 32 Bit or 64 Bit PC

Step 10: –

Case 1 – If your Windows PC is 64 Bit.

Browse to  C:\Windows\SysWOW64\dllhost.exe

Case 2 – If your Windows PC is 64 Bit.

Browse to  C:\Windows\System32\dllhost.exe

11 – Now, Double click on dllhost.exe to select it.

12 – Now, Click on Ok and then Apply.

Method 2 – Re Register DLL through CMD Admin.

Try to re register vbscript.dll and jscript.dll through Command prompt. Here is the method to do this.

1 – Open command Prompt as admin.

2 – Now RUN these two commands one by one in CMD.

regsvr32 vbscript.dll regsvr32 jscript.dll

If the problem still persists , Move on to next method.

Method 3 – Disable Thumbnail Previews

1 – Search file explorer Options in Windows 10 Taskbar Search.

2 – Now, click on View Tab

3 – Check the Option saying Always show icons, never thumbnails

4 – Click on Apply.

Hope the methods given solved your Problem.